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ADD: Room 1311, Unit 2, Block1, Innovation Road East Lake High-tech Development Zone Wuhan, Hubei, P.R. China,430073
TEL: +86-27-67849912
Q Q: 14194342
Skype: chemwish
Home > Support > FAQ

Q1: Can I get some samples? 

A: Yes, we can supply the some free sample, 

but the shipping cost be paid by our customers.

Q2: How to start orders or make payments? 

A: Proforma invoice will be sent first after confirmation of order, enclosed our bank information. Payment by T/T, or Paypal or Alibaba.

In principle of payment is in advance, but if it is a famous large company or our regular customer, you can pay later, or pay by installments.

Q3: How to confirm the Product Quality before placing orders? 

A:You can get free samples for some products, you only need to pay the shipping cost or arrange a courier to us and take the samples.

You can send us your product specifications and requests, we will manufacture the products according to your requests.

Q4: How about delivery leadtime? 

A: The delivery time is changeable. (Chinese holiday not included)

According to the nature of the product, normal product needs 3-5 working days, the latest product needs to do transportation test, deliver within 10-15 working days, about dangerous goods, delivery time will take working days to entrust the forwarder company to deliver

Tracking No. will be sent to you after delivery.And you will get very important shipping status by email.

Q5:Is there a discount? 

A:Different quantity has different discount.

Q6: How to contact us ?

1.      You can chat with us by Trademanager, Skype Online

Trademanager: chemwish

Skype: chemwish

2.      You can choose your interested products and send inquiry to us.

3.      Send Email to us.


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